Ability Tests
Integra Series
A battery of tests designed for non-managerial staff, including customer service, clerical, administrative, retail and sales personnel.
This battery includes:
Verbal Comprehension Test (VCT) – measures the ability to follow and understand work-related verbal data.
Numerical Reasoning Test (NRT) – measures the ability to work with financial, numerical and graphical data.
Proof-reading Test (PRT) – measures the ability to identify spelling and grammatical errors in work-related text.
Data Entry Test (DET) – measures the ability to enter data quickly and accurately into computer software.
Personality and Motivation
The Personality and Motivation Profiler (PMP)
The PMP is a self-report personality and motivation questionnaire specifically designed for non-managerial positions.
It provides an assessment of typical preferences on 22 personality and motivational dimensions relevant to effective performance in sales, customer service and call centre roles, telesales, administrative and IT support positions.
PMP is an integrated questionnaire that explores both personality and motivational dimensions. While some questionnaires offer insight into underlying traits and behavioural preferences, PMP continues KCP’s approach of including the critical fourth dimension of values and motivation.
PMP is administered online, with a typical completion time of around 25 minutes.
Competencies
Simulation Activity Series
KCP’s Simulation Activity Series has been designed for use in assessment, development and coaching contexts. Drawing on over 45 years’ experience in both the public and private sectors, all activities are based on modern, realistic scenarios that provide participants with opportunities to demonstrate samples of their typical behaviour and skills at work.
Group Activities – research consistently demonstrates that group activities are strong predictors of work behaviour, particularly in relation to interpersonal characteristics such as leadership, influencing style and team sensitivity. Our activities therefore major on interpersonal assessment criteria, with some also exploring business awareness, problem solving or innovation.
E-tray Activities / Situational Judgement – best used to explore cognitive competences such as planning, strategic and operational awareness, problem solving and decision making. Wherever possible, we recommend follow-up interviews to gain a richer understanding of the thought processes that informed participants’ responses.