Ability Tests
Integra Series
A battery of tests designed for non-managerial staff, including retail and sales personnel.
This battery includes:
Verbal Comprehension Test (VCT) – measures the ability to follow and understand work-related verbal data.
Numerical Reasoning Test (NRT) – measures the ability to work with financial, numerical and graphical data.
Data Entry Test (DET) – measures the ability to enter data quickly and accurately into computer software.
Personality
Retail Staff Profiler (RSP)
The RSP is a self-report personality questionnaire specifically designed for non-managerial sales and retail positions.
It provides an assessment of typical preferences on seven personality dimensions, including confidence, empathy, conscientiousness, resilience and energy.
RSP is administered online, with a typical completion time of 10–15 minutes.
Competencies
Simulation Activity Series
KCP’s Simulation Activity Series has been designed for use in assessment, development and coaching contexts. Drawing on over 45 years’ experience in both public and private sectors, all activities are based on modern, realistic scenarios that provide participants with opportunities to demonstrate samples of their typical behaviour and skills at work.
Group Activities – research consistently demonstrates that group activities are strong predictors of work behaviour, particularly in relation to interpersonal characteristics such as leadership, influencing style and team sensitivity. Our activities therefore major on interpersonal assessment criteria, with some also exploring business awareness, problem solving or innovation.
E-tray Activities / Situational Judgement – best used to explore cognitive competences such as planning, strategic and operational awareness, problem solving and decision making. Wherever possible, we recommend follow-up interviews to gain a richer understanding of the thought processes behind participants’ responses.