Who is it for?
BIS is suitable for anyone who needs to conduct interviews, including:
- HR and resourcing professionals.
- Line managers and team leaders.
- Internal recruiters and talent acquisition teams.
- Consultants involved in selection or development.
The focus is on structured, behavioural (competency-based) interviewing that links clearly to job requirements and produces better, fairer hiring decisions.
Course content
- Why interviews succeed – and why they often fail.
- Essential job analysis techniques to anchor interviews on real role demands.
- Identifying observable, measurable behaviours and competencies.
- Effective vs. ineffective questioning techniques.
- Constructing clear, focused behavioural questions (e.g. STAR-based).
- Spotting positive and negative behavioural indicators.
- Using structured rating scales to evaluate candidates objectively.
- Integrating interview evidence with other assessment data.
Learning is supported by practical examples, exercises and tutor feedback, with an emphasis on real-world application.
Benefits
- 24/7 worldwide access – study from anywhere.
- No attendance requirement or travel costs.
- Work at your own pace alongside other commitments.
- Continuous assessment with practical feedback.
- Live practice and coaching via webcam sessions.
- Email and telephone support from experienced practitioners.
- Provides an excellent foundation and complement to BPS RQTU qualifications.
- Can be combined with the Assessment Centre Techniques (ACT) programme for a complete assessment toolkit.
